Issue with babylon deployment in Mac

[hit2501]

Hi everyone!

 

I'm trying to make a house configurator, the problem that I have is not working properly on mac. You can see a preview version of the configurator in: http://www.wilawara.com/wec360demo/

 

And it works fine on Windows (Chrome & Firefox) as seen in this video: 

 

But as in my country it is not very easy to access Mac equipment I asked a friend (in other country) to try it in mac but the drag n drop function does not work, you can check the mistakes in this short videos: https://www.youtube.com/playlist?list=PLnzWqhLuiuDCtWe0fhr86lqLPcf2-Jn4Z

 

Can someone tell me what I should correct to make it work properly on any desktop?

 

Thank you very much to all.

[Gerente]

Do you know if it is Safari or Mac the problem? you can try Safari for window to check if you have the same problem.

[hit2501]

ok, I´ll download safari for Windows to see

[hit2501]

I checked but only exist the 5.1.7 version of Safari for windows (old) and this version dont open at all the configurator, anyone can try it on his Mac?

[hit2501]

My friend told me that he was using the latest version of Chrome for mac, there is some incompatibility between Chrome for Mac and babylon.js?

[GameMonetize]

Not that I'm aware of? Is there any error on his console?

[yoric]

Hi, being a Mac user, i just tested your cottage demo.

 

Here are my results :

• Chrome (Version 44.0.2403.125 (64-bit)) : drag and drop isn't working (nothing happens, just like in the video)
• Safari (8.0.5) : drag and drop works fine
• Firefox (39.0) : drag and drop works fine

 

Here are two screenshots (from OS X 10.3 Yosemite) showing the console right after draging the window on the house (no errors in the console in both Chrome and Safari)

 

 

 

[hit2501]

Thank you all and sorry for take so long to answer, also thank you very much @yoric, your info its important to me.

If there is no error on console is this a restriction of mac (because works fine on Windows chrome) for Babylon?

Some idea @Deltakosh?

Ps: I moved the configurator to another server: http://concept.wec360project.se/arholma10n.php

[RaananW]

I never heard of a "mac restriction" in babylon and I doubt there is one.

This might be a bug in Chrome for mac only (seems like it is working in all other browsers, as yoric said)

[hit2501]

Hi RaananW. If its a bug of chrome what's the action course I can take?. I must report it?, where?, what do you think I can tell to my customer?. I'm sorry, I didn't have a situation like this before.

[RaananW]

It's an interesting bug, as it appears only in chrome on Mac. Windows works fine. Try reproducing it and submit a bug, I guess this would be the best course of action. First make sure you have the newest version.

But again, first try reproducing it while eliminating any factor that can interfere.

[hit2501]

I think I fix it. I saw I had the very same problem with Internet Explorer 11 and apply a solution that was to solve dragging issues on Internet Explorer:
Change: src = evt.dataTransfer.getData ("text / plain");
by: src = evt.dataTransfer.getData ("text");
And it worked!!! but I still do not know if it will work with Chrome for Mac.

Anyone can help by visiting: http://concept.wec360project.se/arholma10n.php
with Chrome on Mac and pleeease let me know if it works?

I'll be very greatful.

[hit2501]

Sorry for double post, can anybody help me with feedback?

[Ahiru]

No idea where the difference is, but it only works with the first kind of door, and the first kind of window.

[hit2501]

Thank you Ahiru that's useful by now

It seems to be a chrome bug, Just in case I reported it.